Facial Recognition in New South Wales Gaming To Expand Across The State

The use of facial recognition technology is more controversial and polarizing than the Green New Deal. Still, it continues to expand, especially in Australia, where New South Wales (NSW) gaming facilities are the latest to embrace the technology.

City Tattersalls Club in NSW
The City Tattersalls Club in New South Wales, one of many venues that is a member of ClubsNSW. The group is going to expand the use of facial recognition across the state next year. (Image: The Senior)

ClubsNSW and Australian Hotels Association NSW, which is supported by Ladbrokes, IGT and others, are collaborating to roll out more facial rec solutions in licensed gaming venues. This builds on a pilot program NSW introduced earlier at over six clubs in the state.

Not everyone is as enthusiastic about the idea as these two entities are. Some lawmakers might try to stand in the way, although their efforts have not produced results yet.

Wheels Already Turning

With the technology in place, gamblers will have to scan their faces before stepping foot on a gaming floor. In addition, facial rec cameras will monitor the gaming areas.

The images will be compared against a database to determine if an individual opted for a self-imposed gambling ban. If so, he or she won’t be able to gamble. However, the gaming venues will reportedly never have access to the data.

The program has proven to be successful and well-received, according to ClubsNSW CEO Josh Landis. He said in a statement today that 85% of respondents to a survey indicated their support for the program.

Similar programs are being introduced in other Australian states, including the Australian Capital Territory (ACT) and Queensland. In addition, Star Entertainment uses facial rec at its Sydney casino in NSW, according to the company.

Clubs have a demonstrated commitment to protecting their members and patrons from gambling harm and this technology will take the world-leading Multi-Venue Self-Exclusion program to the next level,” said ClubsNSW CEO Josh Landis.

Landis stated that there are almost 100 clubs that use facial rec technology and added that it’s time to expand based on the results. The CEO of Australian Hotels Association NSW, John Whelan, agrees, saying that it is a “powerful tool” that his group welcomes to the industry.

The wheels are in motion and the organizations are ready to move forward. Barring any government or regulatory intervention, facial rec technology could arrive in all clubs and hotels in NSW next year.

Technical Glitches Emerge

The rollout of facial rec is facing technical glitches in the form of politicians. Cate Faehrmann, an NSW member of parliament, would stop it dead in its tracks if she could.

The Greens Party member believes facial rec crosses the line on privacy. She said its implantation is just an example of the gaming industry trying to avoid cashless gaming, which would go further in reducing gambling harm.

The NSW government has lost its mind if it thinks people want pubs and clubs to have self-managed facial recognition tech. This is as terrifying as it is absurd,” said NSW MP Cate Faehrmann.

Instead, she would prefer that the government have control over people’s activity. She’s partly correct, as cashless gaming is already beginning to arrive across NSW, Tasmania and other states.

The Green Party also wants no one to be able to access gambling machines between midnight and noon. Given that around 1.8 million Australians work at night, according to Hiring Lab, this would cut them off from the leisure activity.

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